Core values

Our Core Values

As a company, our core values are very important to us as they define how we carry out business with our customers and clients. They set out how we act and provide a basis on which we make decisions.

Our Core Values

Professional

Our total project completion rate last year was 275.

We remain true to the same principles on which our company was founded almost a decade ago in 2009 and we strive to provide a superior service from start to finish for our customers and clients. All work we undertake is customer focused and is carried out to the highest standards with safety and quality in mind. All members of our team are fully trained to ensure work is carried out correctly.

We want to maintain long-lasting relationships with our customers and clients which is why we are always open and transparent in all communication to ensure job requirements are fully understood.

Our approach to the areas we work in

QUALITY
We are committed to providing a high level service which ensures customer satisfaction and the future of our employees and company growth. We ensure that the best available practices are applied to all work we carry out.
INTEGRITY
We are proud of our reputation which has been built over the last decade and conduct our business with the highest standards of behaviour and ethics. We are always honest and transparent in all communication with our customers and employees.
CUSTOMER FOCUS
At Maintenance Solutions Wales, we listen to our customers and this improves the way that we do business and will help shape our service to you so that your expectations and needs are met.
SAFETY
The safety of our customers and our employees is paramount here at Maintenance Solutions. We provide our workforce with the training, knowledge and tools to ensure a safe working environment and prevent any accidents.
TEAMWORK
We believe that success is built on relationships, and these relationships lead to greater success and job completion. By working as a team, we can maximize our shared knowledge to ensure that your job is completed in the most efficient way possible.
RELIABLE
We aim to be reliable for all of our customers when they need us most. Open communication is necessary for us to build lasting relationships with our customers.